If Aristotle Ran General Motors; Tom Morris, 1997, New York: Owl Books. The Servant; A Simple Story about the True Essence of Leadership; Hunter, J.C., 1998, Roseville, California: Prima Publishing.

Managing Knock Your Socks Off Service; Chip Bell and Ron Zemke, AMACOM Division of the American Management Association (1992)

1001 Ways to Reward Employees; Bob Nelson, 2005; New York: Workman Publishing. How Full is Your Bucket? Tom Rath and Donald Clifton, 2004; New York: Gallup Press. Vital Friends: The People You Can’t Afford to Live Without; Tom Rath, 2006; New York: Gallup Press.

Abuse in the Workplace: Management Remedies and Bottom Line Impact. Bassman, E.S., 1992, Westport, Connecticut Quorum Books. The Tragedy in the Workplace: The Longest Running Show in the Country. Beal, D.,  2000, Canada: Luminary Media Group. You Don’t Have to Take It! A Woman’s Guide to Confronting Emotional Abuse at Work. Nicarthy, G., N., Read More